Help Desk Plan

The NorthEast Computer Services Help Desk is available 24x7 to support our clients in any emergency. How much is it worth to your organization to receive help when you need it? Sometimes it's the difference between getting the task, project or bid completed on time or missing your deadline. Face it - that equates to real dollars and cents.

• Rapid Response
• 24x7 tech support from expert certified technicians
• Published SLA and Escalation Process

Our Expert Help Desk Staff
All NorthEast Computer Services Help Desk personnel are certified to support all Microsoft Network Operating Systems, Desktop Operating Systems, Microsoft Office applications and all versions of Outlook, Exchange Server and SQL Server, as well as server and desktop hardware, printers, network copiers, scanners, SmartPhones, PDA's and third party software.